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Shipping

SHIPPING

We offer free worldwide shipping on orders over $100.

Orders under $100 have a flat shipping rate of $10.00

Shipping takes between 3-10 business days from the date the order was placed. Please allow 3 business days to receive your shipping confirmation and tracking information. 

Please keep in mind that all orders are shipped from Indonesia, so shipping times will vary depending on which country you are in. 

SUPPORT

For any further information on carriers, shipping times and tracking information please feel free to submit a request with our customer support team at info@nomadnextdoor.com. 

If there are any issues regarding the shipping of your order, please submit a request with our team at info@nomadnextdoor.com. Please keep in mind that once your order has been dispatched, Nomad Nextdoor is not be responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase. We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.

CUSTOMS, TAXES, DUTIES, AND FEES

Nomad Nextdoor is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.